I have used Otto's over the years and never have written a review---well time to do it now! Angelo came out to repair or Bosch dishwasher which wasnt cleaning anymore--he has served it before for minor items and always knows exactly what it needs--he;s efficient and expert --doesn't push anything--all work all professional. And he is fast because he knows these machines like nobody's business. His estimate was right on the mark--we were boarderline---Buy new or "fix"--know we might have limited life--we discussed--and i decided to fix---its been a great machine and mostly trouble free--he agreed and now it runs like new. One thing --he will fix other little things he sees knowing they are close to broken--(why not replace the $20 part now when its all apart and save another call) he cleans pumps and does other things you wouldnt even know to ask. Use these guys---they are the best
Another great experience. If you have a Thermador...keep it. It can be fixed and Otto can fix it for you. In medicine there is the concept of the Doctor's Doctor - in this field, you can't do better and if you can, Otto(and Angelo) would probably refer you. It feels lousy when you doubt the quality of workmanship and it feels great when you can check the box and say: I got 99 problems but this ain't one. Thank you brother(s)
I had problems with a faulty dishwasher installation performed by another company. Bosch gave Otto's as a certified repair sevice. Tony was able to set up the appointment by phone and by looking at a picture of the problem I sent him over the Internet. Angelo came out and performed a top notch repair. Truly professional advice efficient all around and they really know their Bosch products.
This service was above and beyond all expectations! Prompt, fixed the oven and gave me several options! Would highly recommend!
Angelo fixed my dishwasher when no one else could and even gave me a great deal on the cost. I wish I could have them fix everything that goes wrong in life.
We had Otto come out and service our Thermador Range and oven. He was extremely competent- diagnosed the issues very quickly and had it repaired in less than an hour. He is also a really nice guy, so overall was an outstanding experience.